Terms & Conditions
Last updated: [13/06/2025]
Welcome to Sajkahon. Thank you for choosing to be a part of our artistic journey. These Terms & Conditions govern your use of our website and services, whether you are a visitor, customer, or a registered seller. By accessing or using Sajkahon, you agree to be bound by these terms.
1. About Us
Sajkahon is a dedicated platform that connects artists and makers with those who appreciate the beauty of handmade creations. From jewellery and home décor to wearable art and apparel, our space celebrates craftsmanship, culture, and creativity.
2. User Accounts
To enjoy the full features of Sajkahon, users may be required to register an account. All information provided must be true, complete, and kept up to date. You are responsible for maintaining the confidentiality of your account details.
3. Sellers & Product Listings
Sellers on Sajkahon are expected to provide honest, high-quality, and original products. All listings must reflect accurate information regarding pricing, descriptions, and availability. We reserve the right to review and remove any listings that do not align with our values or standards.
4. Orders & Payments
All purchases made through Sajkahon must be paid in full at the time of order placement. Payment methods are securely processed through our trusted gateways. Once an order is confirmed, both sellers and buyers are expected to fulfill their responsibilities with integrity and care.
5. Shipping & Delivery
Sellers are responsible for securely packaging and dispatching products within the timeframe stated on their listings. We aim to ensure smooth and timely delivery, but delays may occasionally occur due to factors beyond our control.
6. Returns & Refunds
Our return and refund policy is designed to protect both buyers and sellers. Please refer to our Return Policy page for detailed terms. Sajkahon reserves the right to mediate and resolve any disputes fairly.
7. Intellectual Property
All content on Sajkahon, including images, designs, product descriptions, and branding, is the property of Sajkahon or its respective creators. Unauthorized use, reproduction, or distribution of any material is strictly prohibited.
8. Platform Use & Conduct
We expect all users to interact respectfully and responsibly. Any fraudulent, abusive, or harmful activity is not tolerated. Accounts found violating this may be suspended or terminated without notice.
9. Limitation of Liability
While we do our best to provide a smooth, safe, and joyful experience, Sajkahon cannot be held liable for indirect damages, technical interruptions, or disputes arising from third-party services.
10. Termination
We may suspend or terminate access to the platform for any user who violates our terms or engages in behavior that harms our community or reputation.
11. Updates to Terms
These Terms & Conditions may be updated from time to time. Continued use of Sajkahon after changes are made signifies your acceptance of those changes.
12. Contact
For any questions, concerns, or support, we’re always here for you.
📩 Email us at: support@sajkahon.com